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Founded in 2010, Avesta has acquired over 12,000 apartments throughout Texas and Florida. Though the company’s primary focus is the acquisition, redevelopment, ownership, and operation of apartment buildings, Avesta’s first responsibility is to build a sense of community among tenants. They strive to be the most resident-focused company in the world.
Avesta is able to reach this goal by investing heavily in their employees and allowing outcomes and profitability to naturally improve. Employees are “teammates” who live the company’s mission: to give people a home where they can live abundantly and create more community in the world. Instead of simply assisting residents, teammates are encouraged to form personal relationships with them and develop a welcoming environment.
To support this initiative, Avesta looked into implementing a communication solution that would give teammates easy access to real-time performance metrics. Typically, employees would get the metrics via email once a week. However, this was not the most efficient method of delivering such pertinent information that impacts daily performance.
Deployment & Usage
Mvix implemented a network of 40 digital signage systems in 39 Avesta locations across Texas and Florida. The employee communication displays share performance metrics including, but not limited to, occupancy trends, number of open tickets and how long they’re open, number of apartment tours per community, and applications received. Individual offices have access to their metrics and those of other communities for comparison and to encourage healthy competition.
Why It Worked
“Mvix’s platform has helped us create a very distinct employee experience,” said Dan Saccavino, Avesta’s IT Manager. “Their solution has had an immediate impact on employee performance — our teammates like having easy access to daily progress reports and other important information. Personally, I’m very impressed with the content integrations and remote management functions.”