Domtar Corporation
Domtar Corporation, one of the biggest employers in Elk County, Pennsylvania, installs Mvix digital signage systems across its 20-acre plant. “Our digital signage systems have powerful dynamic data capabilities, which is ideal for manufacturing facilities who need to reinforce communications by visualizing data,“ said A. Jay, the Mvix Senior Director of Business Relations. “Connected and informed employees are well worth the effort,”
Introduction
Domtar Corporation is the largest integrated marketer and manufacturer of uncoated freesheet paper in North America and one of the largest in the world. Further, they have 13 pulp and paper mills (9 in the United States and 4 in Canada), with an annual production capacity of approximately 3.4 million tons of uncoated freesheet paper. Domtar, which trades on the Toronto and New York stock exchanges, reported 2014 sales of $5.6 billion.
The Challenge
Employees charged with repeating technical tasks and operating complex machinery do not have ready access to the traditional mediums of phone and email service. This required Domtar’s Johnsonburg Mill to find a more cost-effective and convenient way to communicate efficiently and effectively with their over 350 employees.
Deployment and Usage
Martin and his team reviewed up to 20 vendors before selecting Mvix. “Mvix was a no-brainer,” Martin added. “Their solution was low cost, and offered a lot of flexibility with regards to remote management.” Mvix trained the Domtar IT team on the digital signage software, XhibitSignage, and they in turn trained about 20 content providers. Furthermore, the paper mill’s 4 business units will be equipped with multiple digital signage screens to enhance employee communication and publish HR health, safety, and quality information.
Why It Worked
“The support we received from the team at Mvix was world-class,” said Martin Ogden, the IT Manager at Domtar’s Johnsonburg Mill. “Additionally, they were attentive and very thorough. We couldn’t be happier. As we continue to expand, Mvix will be our go-to for all of our digital signage needs.”
