Lordae Property Management
The selection of the Mvix digital signage solution was greatly influenced by one of Lordae’s tenants who has Mvix digital menu boards. Mvix was highly recommended. That coupled with the simplicity of use and the readymade templates won Lordae Property Management over.
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Introduction
Lordae Property Management, a family owned and operated real estate company, started as a single tailor shop in the Bronx over 60 years ago. By putting their clients first and giving them the personal attention and consideration they need, they steadily grew into a chain of tailor shops and eventually, a commercial real estate holder. Their properties stretch from the Bronx, through Westchester, to the outer suburbs in Connecticut and Orange County, NY. Because of their humble beginnings as a small shop, they understand the real estate needs of today’s entrepreneurs and through their attentive, helpful, and personal approach, they have become the Tri-State area’s premier commercial real estate company.
The Challenge
The potential applications for digital signage in the commercial real estate industry are numerous and diverse. Traditional property management processes are becoming more wasteful and costly. On average, it costs roughly $400 to add a tenant’s name to a traditional printed directory. This process involves multiple technicians and would take about 3 weeks from start to finish. Because of the number of players involved, there is a reasonable chance of the tenant’s name being misspelled, which would take another 3 weeks to fix. Not only is the traditional method of displaying a tenant directory financially inept, it provides nothing in the way of a customer service orientation.
Deployment & Usage
Lordae Property Management has initiated installation of digital building directories across its properties. The digital directories being installed in their prime retail and office locations have cut down on the time and cost associated with keeping traditional directories current and are improving their tenants and visitor experience.
Why It Worked
We decided to install digital building directories when we realized the expense and time it took to keep our office directories current.” said Jim Murtha of Lordae Property Management. “The digital directories not only add visual appeal and modernize our locations, but they also improve our guests’ experience by providing directional and navigational assistance. The digital directories have enabled us to save the time and money it would take to order, approve, receive and install an update to our physical directories. In fact, it has reduced the errors in our directories to 0! We have an established process with our Mvix signs that could not make the managing and maintaining our office directories any easier!”
