Signature Care Program

Support for Enterprise-Level Deployments

The Mvix Signature Care Program provides a comprehensive suite of resources for long term projects. It eliminates downtime by providing mission-critical support including a lifetime warranty, free players every 3 years, & faster SLAs.
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Support for Enterprise-Level Deployments

Our Custom Digital Signage Content Work at a Glance

We Understand Your Needs

Comprehensive Lifetime Warranties

Backed by our lifetime warranties, our Signature Care Program evaluates your digital signage network architecture needs and implements proven long-term solutions.
Personalized Support

Personalized Support

Avoid Downtime with 24/7 access to support
Lifetime Warranty

Lifetime Warranty

Advanced replacement of devices, all expenses paid
Tech Refresh

Tech Refresh

Provides free digital signage players once every 3 years
Swap Players Anytime

Swap Players Anytime

No-questions-asked Player Replacements

Premium Features

Our Signature Care Program includes a number of unique features to help your implementation succeed.

Uptime Monitoring

Our network team monitors your network and offers advanced notice in case of any significant issues

Brand Guide Controls

Ensure your brand is protected by allowing only certain colors & font styles to be used on your displays

Smart Playlists

Save time while managing large networks by using tags to automatically add new media to playlists

Content Approval

Protect yourself from unauthorized publishing by requiring administrator approval before going live

Device NOC

Obtain access to our Device NOC dashboard to give you a better view of your network's technical information

Magic Folders

Auto-create and update a playlist of your media assets directly from your Google Drive or OneDrive accounts
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Tech Refresh Program

The fundamental idea is to keep your digital signage network always up-to-date and secure.

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No Shipping Costs

New Players

You receive replacement players every 3-years at no cost
No Shipping Costs

No Shipping Costs

We handle all shipping costs to locations in the United States
Helps Network Security

Helps Network Security

Ensures that no vulnerable media players are connected to your digital signage network
Dedicated Refresh Manager

Dedicated Refresh Manager

Work with a specialized manager to prevent any downtime during large deployments

Support for Enterprise-Level Deployments

Online Tutorials and Live Classes

Our team of Digital Signage Certified Experts (DSCE) use the best resources in our network to provide you with digital signage training that will help you achieve your visual communication goals.

Need Training?

Looking for a training solution to specifically address challenges your team is facing in running your digital signage network?
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Learning Options

New and current Mvix clients can choose from the digital signage learning resources below. We also offer bi-weekly webinars with tips and tricks for optimizing the way you manage your digital signage.

One-on-One

  • Personalized, one-on-one training
  • Web-based Screen-share 1hr sessions
  • Unlimited users can attend
  • Signature Care clients get Free Training
  • Certified Trainers w/ hand-on Experience
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Tutorials

  • Extensive Library of Video Tutorials
  • Watch and Learn at your Own Pace
  • New Videos added every month
  • Step-by-Step, "How To" instructions
  • Tips and Tricks to keep your Signage Fresh
Video tutorials

Knowledgebase

  • Free Access to nearly 200 Articles
  • Detailed Guides on "how to get started"
  • Read and Learn at your Own Pace
  • Articles on Mvix & 3rd Party Players
  • How to Setup Content Apps
Articles
Implementing Digital Signage guide

Implementing Digital Signage

Download this FREE guide to learn more about digital signage and how to implement it.
Opportunities for Maximizing Digital Signage ROI
Trends in Digital Signage
How to Implement Digital Signage Solutions
Offline Playback of Media
Touch of Creativity in Digital Signage
Digital Signage Screen guide

Digital Screen Guide

Hand-in-hand with custom digital signage content, screen placement is just as important to digital signage strategy. Think about exactly where you plan to place your screens, and how far away people will be when looking at them.
For detailed information on what to consider when it comes to distance and digital signage, download the free Digital Signage Screen Guide.
Benefits of the Mix Solution include:
Average player lifespan of over 5 years
Easy to scale from pilots to large deployments
Remote management & viewing w/ offline playback
Offline Playback of Media
Offline Playback of Media
Download free guide
Unlimited Trainings

Unlimited Trainings

For clients with large deployments, we strongly recommend preliminary training to ensure your team can fully utilize the Mvix CMS and meet the needs of your digital signage network.
However, it is a reality that the employees responsible for managing your signage may leave, requiring their replacements to start from scratch in learning the system.
To address this common issue, Signature Care offers unlimited personalized training sessions, helping new employees learn our software and providing refreshers for current employees as needed.
Benefits of the Mix Solution include:
Average player lifespan of over 5 years
Easy to scale from pilots to large deployments
Remote management & viewing w/ offline playback
Offline Playback of Media
Offline Playback of Media

Device Security

Signature Care strengthens your organization’s security posture with an active security maintenance plan
Safeguard Confidential Information
Outdated players may lack essential security features that protect sensitive data.
Protect Against Malicious Attacks
Software attacks are common vulnerabilities that affect older hardware.
Strengthen System Stability
Outdated players can suffer from performance degradation and compromise stability.
Compliance With Industry Standards
Outdated players may not meet the latest industry standards of your company/business.

Scalable digital signage

"Being able to share mission timelines, weather, and other critical information to all of NASA SOFIA’s worldwide locations, Mvix Digital Signage Solutions has become an integral part of our program operations.'
Edward Harmon
Mission Manager
NASA
"The digital signs provide consistent messaging at all locations. The Mvix cloud-based software model gave us flexibility to serve many locations and it’s really lightened the workload for everyone involved."
Bryon Glock
Assistant Director of Information Technology
WMU - WESTERN MICHIGAN UNIVERSITY
"This project has helped elevate our office in the eyes of the public, and has provided us with another way to demonstrate our mission statement: “We are Public Servants! Our every effort shall be dedicated to protecting and preserving the public trust!”"
Teri Robinson
Digital Signage Champion
Nassau County Clerk of Court
"The Mvix platform is exactly what we needed. In fact, this was an important milestone for the marketing team – with less effort, they are able to offer picnic guests elevated experiences that resulted in repeat business, positive reviews, and an enhanced brand image."
Ron Sprouse
Tech Services Lead
Kings Dominion
"The simplicity of the Mvix implementation along with cost savings within our production environment made this an easy decision to make and this decision came with its own rewards."
David Miller
Director of Information Technology
Fetco
"The support that we receive is exceptional. I feel that the technicians aren’t concerned about “closing a ticket” but honestly wanted to resolve my issue to my complete satisfaction….and they do. I appreciate the excellent service that we receive."
William Cintron
VP, Information Technology Officer
Flagler Bank
"The digital signage system is a great tool to communicate efficiently and effectively with our staff. The technology is impressive, and I think every healthcare facility needs quick, reliable channels of communications."
Bryana Reilly
Director of Quality
Encompass Health
"It is no surprise that the students have come to rely on the signs as the one place they can go to know everything that’s going on in the school. They are more likely to read information off a digital sign than a non-stimulating paper poster. The students are interested in what’s vibrant and dynamic."
Kyle Baxter
Systems Administrator
Capital School District
"Mvix was the most user friendly out of all the solutions we reviewed. They have all of the features we were looking for in a digital signage solution: cloud-based, zone-based screen layout, centralized control, remote management. This was important because we needed to be able to easily manage screens in different locations."
Lauren Cool
Wellness Coordinator
Magna International
"Mvix Digital signage offers a unique opportunity for us to convey timely, valuable information via highly visible rich content. Given our robust WAN and Wifi build-out and our existing content creation capabilities, the signage project fit very neatly into our current infrastructure."
Jack Netter
Assistant Director for Cultural Services
Village of Schaumburg
"The digital signs allow us to expose residents to additional programs and services not only provided by our agency, but community partners. Also, the ease of operation and being able to instantly update the messages being presented is invaluable."
Tim Jaynes
Executive Director
UETHDA
"I think that if everyone had Mvix Digital Signage, they’d have an elegant and finessed system."
Keith Pyatt
Manager of Digital Media & Technology
Grounds For Sculpture
"The Mvix digital menu boards are simple and low-cost and most important of all, they help improve the kids’ participation in healthier choices while decreasing waste."
Teresa Bettleyon
Director of Child Nutrition
Marsing School District

The Mvix Advantage

Mvix digital signage solutions for corporate environments include hardware, software, content and professional services that enable you to optimize workplace communications.
01

Professional Services

We are equipped to install, implement and manage digital signage networks of all sizes. Our goal is to simplify the entire process for you.
02

15+ Years of Experience

Leveraging a large library of content types and approaches to choose from we can get your signage network up and running quickly.
03

Digital Signage Experts

Our sales and support teams are digital signage certified experts. This guarantees you’re working with an experienced team for your digital signage implementation
04

Award-Winning Team

We are equipped to install, implement and manage digital signage networks of all sizes. The Mvix professional services team will work with both your IT and communications team to make sure the deployment meets both standards.Our goal is to simplify the entire process for you.
Mvix interface example