In this knowledgebase article, you will learn how to change the resolution of your Mvix device.
What You’ll Need:
- Mvix device
- USB mouse
- USB keyboard
Change the Resolution on your Display
- If content appears on your screen, press CTRL + W to close your digital signage application.
- Click on the “Gear” icon in the top right corner of your screen to access the player menu. The “Gear” icon will appear in the toolbar once your signage is closed.
- Click “System Settings” to access your player’s settings.
- NOTE: If the digital signage application reopens after you have opened the settings window, ALT+TAB will bring it back to the foreground.
- Do not adjust any of the options in your settings menu unless under the explicit direction of a member of the Mvix Digital Signage support staff. Making unauthorized adjustments to player options can disrupt your playback or even void your warranty.
- Click on Displays, as shown below:
- There is a dropdown for Resolution on the left side, underneath the image showing your display(s). 4k Resolution is available as a part of the Select Suite platform.
- Then, Click “Keep the Configuration” in the pop-up window.
- After, Click “Apply” to finalize these changes.
- On the left side, underneath the image showing your display(s), there is a dropdown for Resolution. 4k Resolution is available on the “Mvix Enterprise†system. Mvix Mykro, Mvix Lite, and Mvix Plus support resolutions up to 1080p. Click the dropdown and select either 720p or 1080p depending on your desired resolution.
- Note – Set the refresh Rate to 60 Hz, or the player may have issues updating the screen until after the “Keep Configuration” button reverts.
- Then, Click “Keep the Configuration†in the pop-up window.
Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket.
