Submit a Ticket
To request technical assistance, please describe your issue in detail with your Device ID.
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Request Support

Review our knowledge-base repository for some commonly-asked questions. Submit a ticket to contact our Client Success Team. All support issues are handled as per your account's Support SLAs.
Quickest Support & Lfetime Warranty:
Our Signature Care program offers the quickest support response on all technical-issues combined with Lifetime warranty on players, Cross-ships, 3yr Teck Refresh, amongst other features.
Signature Care
Other Support Resources:
Our Knowledge-Base has over 200 articles containing help articles on commonly use cases, detailing how to use different content types & features of Mvix CMS.
Knowledge-Base
Visit our Client Success Page to learn more about our different premium support packages.
Client Success