What exactly does satisfaction guarantee mean? To us it means commitment. We are committing to all our clients and customers to provide superior products and service. In other words, our clients are our top priority.
Our 100% Satisfaction Guarantee applies to the following situations:
Purchase Satisfaction
If, for any reason, your order does not arrive in perfect condition or you are not completely satisfied with any of our products; simply return it within 30-days of the invoice date for a refund. So, all unopened returns receive a complete 100% refund. Unfortunately, shipping costs are non-refundable. All returned or exchanged items must be in their original box. Including, all packing material, manuals and all accessories. That is to say we want all our clients to be 100% satisfied with their purchase.
Product Compatibility Satisfaction
Mvix guarantees usage and compatibility satisfaction with its product. Our 100% satisfaction guarantee posits that if we are unable to “prove” a satisfactory performance of the product with a test file, we will refund 100% of the purchase price as long as it within our 30-day refund period!
We, at Mvix, work hard everyday to make your purchase experience and product usage pleasurable. Accordingly, we ensure your complete satisfaction along with a full 1-yr manufacturer’s warranty.
Please contact us if you are not satisfied. We would like the opportunity to make it right for you. Guaranteed!
Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket.
