Mvix CMS offers two layers of access: User and Admin. These roles can be used throughout different levels of your business as higher-up administrators have their own permission and lower-level employees will have different access rights.
Note: To ensure account security and validation of users, the Mvix Client Success Team does not create new user accounts in the CMS.
Let’s review their definitions and learn how to add and remove users.
Client Administrator
The Mvix team is responsible for creating the initial client administrator (admin), during the account setup process. This person will become the default administrator for the account.
This is all done at the point of the initial purchase. The default client admin can create additional client administrators as well as client users, as administrators have no limits on permissions. Client admins can upload, delete, or create an object, with the exception of devices.
Note: The Mvix Support Team are the only ones able to create or add a device. When additional devices or licenses are purchased, they will be added to the account.
Client User
Client Admins can limit the access and workflows the Client User has access to. For example, a Client User could be limited to only being able to publish scheduled content and would be unable to upload or delete files, or create playlists.
Furthermore, the limit could include only handling one device. Or only a select group of media files. By default, Client Users do not have any permissions enabled and cannot access any objects within the CMS. For the best results, use the grouping feature within the CMS. Groups are a great way to restrict user permissions and workflows.
Tip: The Mvix Support Team are the only ones able to create or add a device. When additional devices or licenses are purchased, they will be added to the account.
Video Tutorial
How to Add New Users
- Hover over the “DASHBOARD” tab and click “USERS”.
- Click the “Add User” button.
- Complete the required fields, and make sure to select the correct type from the “Role” drop-down field.
- Note: Only Client Users can be assigned permissions. Client Admins will have full permission to access any object within the CMS.
- Click “Add” and you will see the new user listed among your existing users. Client Users should show a lock icon next to their name. This lock icon allows admins to edit permission settings. Once you have created the new user, we recommend confirming you can log in with their credentials.
Note: To log in as a Client User, you will first need to set their permissions. Please see our KB on Permissions and Group settings here. Any Client Users will need permissions set before they can access or manage the CMS in any capacity.
How to Remove Users
- To Remove a Client User, navigate to the Client User page under the Admin menu.
- Find the Client User you want to remove and mouse over the options drop-down on the right.
- Select the “Delete” function to remote the Client User from your CMS account.
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Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket.
