The Mvix device comes with various messages that will display when it is not displaying content. These on-screen messages often are just for reference and to tell you, the customer, what is occurring with your device. The following are the most common on-screen messages:
Content is updating
The first on-screen message you might see is “Content is updating”. This indicates your device is updating its media and is about to download new content shortly. This is typically seen after a reboot of your device, or after a new schedule has recently been published before it begins to download.

Downloading Media
The second common on-screen message you may see is “Downloading Media”. This message will immediately follow the first message “Content is updating”. This indicates your device is connecting to the Mvix CMS server and downloading content. Once your content is downloaded, this message will disappear and your device will resume.

Initializing Device
The third most common on-screen message is “Initializing Device”. This means your device’s firmware is updating. According to TechTarget, firmware is used to run user programs on the device and can be thought of as the software that enables the hardware to run. This message does not occur often and will only appear when a new firmware version is applied to a device.

No media to display
The last of the four on-screen messages that can be displayed is “No media to display”. This message indicates that your device has no active schedule to display. There are several reasons for this. First, it could be because the schedule is invalid. Second, the content may need to be rescheduled again. Lastly, the date and time on the device may be incorrect.

Let Us Do It For You!
Fresh and relevant content is the cornerstone of a successful digital signage campaign. Donât have time to manage your Digital Signage System or do you want your screens to look professionally designed? Let us do it for you. We will manage your digital signage screens for a fraction of the cost and minimize downtimes. Learn more about our Managed Service Plans.
Problems, Questions, and Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket.